I have made a mistake on or I have been asked to add more information to my DBS application. How do I update this?

How-to Video

Summary

Mistakes in DBS applications are very common. Its is your employer's responsibility to make sure they cross reference all data to ensure your DBS check is as accurate as possible. 

If the employer finds that you need to add additional information or update a mistake on your application, then they have the opportunity to reject the application and send this back to you for updating. 

What are the key mistakes people make?

• Missing previous names
• Missing middle names
• Missed addresses
• General spelling mistakes

The status below occurs after you have submitted your DBS application to your employer for the first time. This will not allow you to enter the DBS form again.

What should I do if I need to update my DBS application?

If your employer wants you to update your application, you will receive an email with the relevant feedback to update. You can then log into llama.id and update your previous application and resubmit it. 

How do I update my application?

• Log into llama.id
• Go to your dashboard
• Go to 'checks requested'
• Click on your employer
• Go to the DBS check and the status will show "Get started" again

• Click on "Get started"
• Go through the DBS application form and update based on the feedback from your employer
• Resubmit the DBS application back to your employer
• They will then be notified instantly to review your updated DBS application

Attachments (2)

Screenshot_2....png
298 KB

Screenshot_2....png
313 KB