What if my candidate is a non-UK resident?

How-to Video

Summary

llama.id right to work check process covers non-UK residents. Within our biometric app we ask the user to provide us with a non-UK passport and share code. This is then verified by llama.id and the share code certificate is also added to the employees profile. 

The expiration dates of the documents and visa are also tracked, and will be notified when they are due to expire so you can take the relevant action.

What does a non-UK right to work check look like in llama.id?

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As you can see with this example, within the employees profile and witness page you can see all the relevant ID documentation and you can also see the addition of the share code certificate. 

The expiration of the visa is also present so this can be tracked in llama.id, and you will be notified when it is expiring, and again when it is expired to ensure you are compliant. 

How do you obtain the relevant documents?

In some cases, employees don't provide the relevant documents or share codes and this comes through to our admin team. This is where our team quickly respond to employees to obtain the relevant documents such as ID documents and share codes.

Once the additional documents have been received their profiles will be updated and you will be instantly informed in llama.id of their right to work check being completed. 

My employees right to work is still not completed, what should I do?

If you have an employee asking why their right to work check isn't approved yet, the below guidance might be useful to help you support them with their queries. They might be chased for additional documents or their documents might be currently being reviewed. 

Your employee has been asked to provide more Right to work documentation

I cannot complete my DBS application yet, what should I do?

I have been asked for a share code but I think I have a UK passport, what should i do?

If none of the above solve any queries the quickest way to solve an issue is to send a request into our help desk support centre and we can resolve the ticket as quickly as possible.