How do I submit additional documents for my employer?

Modified on Tue, 8 Aug, 2023 at 11:08 AM

How-to Video

 

 

Summary

As an employee you might be asked to upload additional documents for your employer to review. Its very simple process. Please ensure before starting your process you have digital copies of your required additional documents, so you can upload them with the relevant information. 

 

How to submit my additional documents for my employer?

  • Log into llama.id here https://app-2.llama.id/user/login
  • Go to my checks
  • Click on the relevant employer
  • You will then see your check
  • Click get started on the additional document check
  • You will see the additional documents you need to upload

 

Screenshot_2022-08-01_at_17.23.51.png

 

Screenshot_2022-08-01_at_17.24.22.png

  • You will then be able to upload the additional document 
  • Click save additional document
  • Make sure all additional documents are completed
  • Then click submit additional document
  • This will notify your employer immediately

Screenshot_2022-08-01_at_17.24.37.png

 

Screenshot_2022-08-01_at_17.25.20.png

 

Screenshot_2022-08-01_at_17.25.42.png

 

Screenshot_2022-08-01_at_17.26.50.png

 

Screenshot_2022-08-01_at_17.26.02.png

 

 

What should I do if my employer has rejected my additional document ?

Sometimes there can be human errors or mistakes and employers might reject the document and provide feedback regarding your additional document . You can go back into llama.id to update the additional document and resubmit back to your organisation. Follow this guidance on how to update your submissions. 

 

  • Log into llama.id here https://app-2.llama.id/user/login
  • Go to your rejected notification and click view
  • You will then see your check and feedback
  • Click edit to update any details or upload a new image
  • Then click submit additional document
  • Your employer will be notified immediately

Screenshot_2022-08-01_at_17.29.22.png

 

Screenshot_2022-08-01_at_17.29.39.png

 

Screenshot_2022-08-01_at_17.24.37.png

 

Screenshot_2022-08-01_at_17.25.20.png

 

Screenshot_2022-08-01_at_17.25.42.png

 

Screenshot_2022-08-01_at_17.26.02.png

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article